Frequently asked questions

On! is currently only distributed online

Alabama

Arizona

California

Colorado

Florida

Georgia

Idaho

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Maine

Massachusetts

Minnesota

Missouri

Montana

Nebraska

Nevada

New Mexico

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

South Carolina

Tennessee

Texas

Virginia

Washington

Washington D.C.

Wisconsin

Wyoming

75mg/serving

NO! On! products only use ingredients that contain caffeine naturally

Send us an email at hello@drinkon.us

6%

On! is Wine Based

Water, Alcohol, Cold Brew Coffee, Monk Fruit Extract

Yes. On! is made with gluten free ingredients.

At Least 1 Year

The recipient must be 21 years of age and present government-issued photo identification upon delivery

Email us at hello@drinkon.us

Email us at hello@drinkon.us

You may cancel an order for a full refund as long as your order has not shipped. To cancel your order, please email myorder@drinkon.us. If your order has already shipped, we are unable to cancel your order.

We accept Visa, Mastercard, American Express, Shop Pay, Apply Pay & Google Pay.

If you use a credit card to place an order and it is declined for any reason (including but not limited to invalid CVV, expiration date, billing address, etc.), you may see a pending charge on your account. If this happens, the pending charge will clear from your bank statement within 1-5 days. Unfortunately if this happens, we are not able to do anything on our end. If you're concerned about the pending charges, your best option is to contact your bank. If these charges do not disappear from your account after 10 business days, please reach out to our team to investigate.

If your credit or debit card is not working, please verify that the following is correct:

Credit or debit card number

Expiration Date

CVV/card security code

Cardholder name

Billing address

Sufficient funds or credit available

If you are still having issues, the best option is to reach out to your bank directly

Prices shown on product pages do not include tax. Tax is calcuated at checkout based on your shipping address and relevant tax rules.

Due to the limited quantities available we are unable to make any changes to orders.

We do not offer returns or exchanges under any circumstances due the limited quantity nature of our products.

If your order/item is damaged during shipping, please send a photo of the damage, your email address used to place the order and order number within 48 hours of receiving it to myorder@drinkon.us. If 48 hours have passed since delivery, we are unable to replace or refund your order.

If your order was returned to sender for any reason, you will receive an email from our customer service team to fix the issue once it has been delivered back to our fulfillment center. If you do not respond within 7 days, your order will be cancelled and refunded minus any relevant shipping fees. Once an item has been marked as returned to sender by the post office, the only option is to wait for it to arrive back at our warehouse.

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